SHIPPING

ALL ITEMS ARE PRINTED ON DEMAND. AN ITEM CAN TAKE UP TO 5 DAYS TO BE PRINTED, AND WILL BE PROMPTLY SENT USING A ROYAL MAIL 24HR SERVICE. ONCE AN ORDER HAS BEEN SENT, YOU WILL BE UPDATED VIA EMAIL AND GIVEN A TRACKING NUMBER FOR YOUR ORDER.

ALL UK ORDERS ARE SHIPPED USING A TRACKED ROYAL MAIL 24HR SERVICE.

SHIPPING COSTS VARY DEPENDING ON WEIGHT/ITEMS ORDERED AND THEIR DESTINATION.

PLEASE NOTE THAT DUE TO CURRENT DELAYS IN BOTH LOCAL AND GLOBAL SHIPPING WE HAVE BEEN ADVISED TO ALLOW ADDITIONAL TIME FOR ORDERS TO BE PROCESSED AND ARRIVE AT DESTINATION.

RETURNS POLICY

IF FOR ANY REASON YOU ARE UNHAPPY WITH YOUR PURCHASE WE OFFER A 14 DAY RETURNS POLICY ON NON-SALE ITEMS (EXCLUDING ITEMS BOUGHT THROUGH DISCOUNTS). THIS APPLIES TO BOTH UNWANTED AND FAULTY ITEMS. FOR SALE AND DISCOUNTED ITEMS WE CAN SORT SIZE EXCHANGES OR PROCESS STORE CREDIT NOTES FOR LATER USE.

TO INITIATE A RETURN CLICK HERE. YOU'LL NEED YOUR ORDER NUMBER, WHICH CAN BE FOUND ON YOUR INVOICE OR ORDER CONFIRMATION EMAIL. PLEASE NOTE REQUESTS MADE AFTER 14 DAYS OF RECEIVING YOUR ITEM WILL BE REJECTED.

FOLLOWING THE INITIATION OF A RETURN, UK CUSTOMERS WILL HAVE A FURTHER 14 DAYS TO ENSURE THE SAFE RETURN OF THE ITEMS TO US. ITEMS MUST BE RETURNED AT THE CUSTOMER'S EXPENSE IN A PERFECT RESELLABLE CONDITION WITH ORIGINAL TAGS ATTACHED (IF APPLICABLE). WE CANNOT ACCEPT RETURNS FOR NON-FAULTY ITEMS THAT HAVE BEEN WORN OR HAD TAGS REMOVED.

ONCE THE GOODS HAVE BEEN RECEIVED AND PROCESSED, WE WILL ISSUE THE REFUND VIA THE ORIGINAL FORM OF PAYMENT.

IF YOUR RETURN IS FOUND TO BE IN AN UNSELLABLE CONDITION, YOU WILL BE GIVEN THE OPTION OF IT BEING RETURNED TO YOU AT YOUR EXPENSE, OR HAVING A FEE APPLIED OF 25% TO COVER OUR CLEANING COSTS, THE REST WILL BE DELIVERED AS STORE CREDIT.

PLEASE ENSURE THE GOODS ARE SHIPPED SAFELY AS WE CANNOT TAKE RESPONSIBILITY FOR RETURNED ITEMS LOST IN TRANSIT. WE HIGHLY RECOMMEND A TRACKED SERVICE WITH PROOF OF POSTAGE.

WE DO NOT COVER THE COST OF GETTING THE RETURN BACK TO US, BUT IN THE CASE OF AN EXCHANGE WE WILL COVER THE SHIPPING COST WHEN WE SEND THE NEW ITEM(S) OUT. REFUNDS EXCLUDE ALL SHIPPING COSTS.

WE TAKE THE QUALITY OF OUR GARMENTS VERY SERIOUSLY. IF YOU BELIEVE THERE IS A QUALITY ISSUE WITH YOUR ITEM, PLEASE GET IN TOUCH AS SOON AS POSSIBLE VIA OUR CONTACT PAGE.